Fees and questions
What sessions cost, how booking and payment work, and answers to the questions people ask before a first appointment.
- Individual
- $165 to $175
- Couples
- $198 to $210
- Family
- $240 to $242
Per regular 60-minute session. Fees differ between counsellors.
- Rated 5.0 out of 5 from 21 Google reviews checked October 2026 (opens in a new tab)
- Accepting new clients
Need to talk to someone now? Lifeline is open 24 hours on 13 11 14. In an emergency, call 000.
Regular session fees
- Individual
- $165 to $175
- Couples
- $198 to $210
- Family
- $240 to $242
Per regular 60-minute session. Fees differ between counsellors.
Fees by counsellorSession fees
- Regular sessions are 60 minutes. Your first session is usually 90 minutes and costs more.
- Halaxy shows the exact fee, and your counsellor’s payment and cancellation terms, before you confirm.
| Counsellor | Individual | Couples | Family | Book online |
|---|---|---|---|---|
| Prue Keenan Process-oriented, somatic and creative methods | $165 | $198 | $242 | Book with Prue (opens Halaxy in a new tab) |
| Amna Pervaiz Gestalt and person-centred, also in Urdu and Punjabi | $175 | $210 | $240 | Book with Amna (opens Halaxy in a new tab) |
| Amna: Per regular 60-minute session in person. Online: individual $165, couples $198. First sessions are usually 90 minutes and cost more. | ||||
| Jacob Montoya Relationships, conflict and trauma, with parts work | $165 | $198 | $242 | Book with Jacob (opens Halaxy in a new tab) |
-
Prue Keenan
Process-oriented, somatic and creative methods
- Individual
- $165
- Couples
- $198
- Family
- $242
-
Amna Pervaiz
Gestalt and person-centred, also in Urdu and Punjabi
- Individual
- $175
- Couples
- $210
- Family
- $240
Per regular 60-minute session in person. Online: individual $165, couples $198. First sessions are usually 90 minutes and cost more.
-
Jacob Montoya
Relationships, conflict and trauma, with parts work
- Individual
- $165
- Couples
- $198
- Family
- $242
Questions people ask before booking
Fees and payment
How much does a session cost?
Fees differ between counsellors. Each counsellor’s fees for individual, couples and family sessions are listed above. Regular sessions are 60 minutes; your first session is usually 90 minutes and costs more.
Halaxy shows the exact fee, and your counsellor’s payment and cancellation terms, before you confirm.
Can I use a Mental Health Care Plan?
Not for counselling. Medicare rebates under a GP mental health plan are available for sessions with eligible psychologists, social workers and occupational therapists, but not counsellors.
If you have private health insurance, it’s worth asking your fund whether your extras cover includes counselling.
What if I need to cancel or reschedule?
Each counsellor’s payment and cancellation terms are shown on Halaxy before you confirm.
Your sessions
What happens in a first session?
Your counsellor will start by helping you get clear on what you would like to be different. From there, you look together at what is going on inside that gets in the way, and what it would take to respond differently.
Can I have sessions online?
Yes, you can have sessions online as well as face to face at Central Chambers.
How do I choose a counsellor?
Start with what you would like help with. Each counsellor’s profile describes their approach and fees, and most list the areas they work with.
If you’re unsure, call 0485 705 248 and talk it through before you book.
Privacy
Is counselling confidential?
Yes, with limits. Counsellors must act if someone’s safety is at risk or the law requires it, and information can be shared with your written consent.
All our counsellors receive supervision from an experienced counselling supervisor. Only initials or first names are used in supervision.
Something else on your mind? Call 0485 705 248 and talk it through before you book.
When
you’re ready
Choose a counsellor and a time on Halaxy, or call and we’ll book it for you. Times, fees and confirmation all come from Halaxy, our booking system.
Any of our three counsellors. Halaxy lists the next free times.
Or choose your counsellor
-
Prue Keenan
Process-oriented, somatic and creative methods
-
Amna Pervaiz
Gestalt and person-centred, also in Urdu and Punjabi
-
Jacob Montoya
Relationships, conflict and trauma, with parts work
Accepting new clients
Bookings open on Halaxy in a new tab. Only Halaxy confirms an appointment.
Need to talk to someone now? Lifeline is open 24 hours on 13 11 14. In an emergency, call 000.